Infrastructure Delivery Engineer
£45K - £55K | Permanent | Manchester City Centre
XenApp, XenServer, PowerShell, Windows, Linux, Load Balancer, LAN, Firewall
Main Responsibilities
- Delivering system upgrades and maintenance.
- Making service improvement recommendations.
- Responding to technical issues escalated to the team.
- Contributing to a problem analysis investigation role.
- Communicating effectively with senior managers and stakeholders.
- Maintaining documentation, including systems, configuration, processes, test and project plans.
- Performance optimisation analysis and tuning.
- Providing technical guidance and support to the 2nd & 3rd line support teams.
- Mentoring team members.
Essential Experience & Skills
- Experience and knowledge of application virtualisation technologies, Ideally Citrix XenApp/XenServer.
- PowerShell scripting.
- Working on large scale enterprise platforms.
- Good understanding of Windows Server, Windows Desktop and Linux operating systems.
- Strong troubleshooting methodology and experience of troubleshooting production system issues.
- Understanding of Network Load Balancers, LANs and Firewalls.
- Ability to manage conflicting priorities, work independently, multitask and meet tight deadlines.
- Experience of delivering structured technical projects.
- Ability to create cohesive and accurate technical documentation.
- Ability to present and communicate technical ideas to senior business stakeholders.
Desirable Experience & Skills
- Practical experience in a similar role within a medium to large environment.
- Experience and knowledge of hypervisor technologies.
- Can do attitude and willingness to learn new skills.
- Holder of relevant industry recognised qualifications.
- Understanding of ITIL principles.
XenApp, XenServer, PowerShell, Windows, Linux, Load Balancer, LAN, Firewall